We ask the young people who use our services to give us their feedback about their experiences. Here is what they say:
Words to describe the Brent Centre –
|A helpful place||Kind people|
|Welcoming||A place you can trust|
|Full of help tailored to your problems||Easy|
|A space to reflect even before your appointment||A good place to come and talk, get things off your chest|
|Great at helping you take your mind off of things and help to look at a better future for yourself||A place where I can talk about my problems freely|
|A place to come to when having a lot of problems|
For finding someone to trust and confide in even when you feel all alone, not only that but everyone works together to find the best source of help for you!
By allowing me to put my thoughts together and try to understand what’s going on in my head.
It’s kept me doing something regular and beneficial to try to improve things in my life.
To have someone to talk to and relieve me of burdens and stress.
By being a place where I can go every week to open up about how I feel. Speaking to a counselor (therapist) about my issues makes me feel less alone and gives me hope.
By talking to the counsellor (therapist) as they help me throughout my life and help me get out of the house and get here for enough exercise.
When it comes to help me with my problems. My counsellor (therapist) has been lovely and has helped me through so many problems.
In providing me with somewhere to regularly come and talk with someone.
Being able to confide and release, also having someone to listen to you. And really feel and see what your needs are, and help them be met.
In that I feel comfortable to talk.
In creating a safe outlet for whatever thoughts I may deem unsafe with others, to be discussed.
Making me talk about things that I haven’t before feels good to get it off my chest.
In allowing me to be open and honest with myself to have a safe and comfortable environment to express my emotions and thoughts.
I’m able to vent and express myself without being judged on why I feel that way.
Charlotte's story - watch how the Brent Centre helped Charlotte through difficult times.
Before coming to the Centre I was feeling very depressed, anxious, extremely self-conscious and uncertain of my future.
Since coming to sessions at the Centre I feel more confident. Through the help at the Centre I was able to find full-time work. I am grateful to everyone at the Centre.
Before coming to the Centre I was feeling very lonely and as if my words didn’t mean anything to anyone.
Since coming to sessions at the Centre I’ve been able to open up and be honest about how I feel so that I can get the best possible help.
Before coming to the Centre I was feeling angry.
Since coming to sessions at the Centre I have managed to keep calm in certain situations (and) I have understood myself.
Before coming to the Centre I was feeling much more confused, lost and unable to piece much together.
Since coming to sessions at the Centre I’ve been able to look at things from a different perspective.
Before coming to the Centre I was feeling terrible, I was in a state and quite suicidal and emotionally all over the place.
Since coming to sessions at the Centre I’ve had some up and down days but have since turned a corner with improving things.
Before coming to the Centre I was feeling paranoid and downcast.
Since coming to sessions at the Centre I’m more positive with regards to the future.
Before coming to the Centre I was feeling quite shy and confused. Where would everything be but now I feel more confident and ready to talk more.
Since coming to sessions at the Centre they (have) helped me with my life by making me talk more and also I got more exercise coming here by walking on those steep hills.
Before coming to the Centre I was feeling a bit nervous and scared because I didn’t know what to expect.
Since coming to sessions at the Centre I have grown in confidence thanks to my counselor (therapist).
Before coming to the Centre I was not in a good place.
Since coming to sessions at the Centre I feel a lot better than before. For just being able to talk through my problems instead of just pushing them to one side and ignoring them.
Before coming to the Centre I was feeling down.
Since coming to sessions at the Centre things haven’t changed too much just yet. However, it feels (like) it should.
Before coming to the Centre I was feeling low and slightly pessimistic.
Since coming to sessions at the Centre I feel more confident; whatever I have felt or may still feel is more manageable.
Before coming to the Centre I was feeling angry, sad (and) confused.
Since coming to sessions at the Centre I still feel angry and sad but less confused.
Before coming to the Centre I was feeling anxious, depressed (and) suicidal.
Since coming to sessions at the Centre I have learned some of the ‘tools’ I need and wish to develop for dealing with my emotions and life.
Before coming to the Centre I was feeling depressed, unhappy, hopeless, inadequate, broken (and) guilty.
Since coming to sessions at the Centre I am more hopeful about my future.
I would say that it's really safe and friendly and nothing to worry about, also they help you so much that you’d enjoy coming here.
If you never try to get better then you never will, so I would strongly suggest to at least let your mind open up and allow yourself to see all the help available here! Then decide!
Give it a go
You should come even if you’re unsure. If you don’t like (it) then leave but you don’t know until you try. I was sceptical at first but it’s been very helpful.
I would recommend it, I receive 1 to 1 therapy and would just remind them it can be really up and down but if you stick with it you’ll get something out of it.
To do so and keep coming, it has helped many people
I would tell them that the Centre is a place where you will not be judged, where you will be free to express how you feel and discuss your issues. It is a place when it all gets too much.
I’d tell them to go for it and there is no harm in trying. The counsellors (therapists) are lovely and it is a friendly environment.
I would convince them to come because I’ve had better help here than any other place I’ve been to.
That the prospect of talking to someone about whatever problems they are having is only as daunting as they want it to be.
You might not think talking about things helps but it does.
That it is (a) safe, unbiased, non-judgemental environment for you to express your inner most self without fear and offers a chance to grow and move on from your troubles.
There is nothing to lose by giving up your time to talk to someone who is non-judgemental. It is always best to express yourself, even if you think it is stupid or you are scared. Getting support will help you make positive changes.
To come here at least once and see how it goes from there.
Going to therapy enabled me to learn about myself and to move forward with life.
After one session you might want to give up. However, I would keep coming, because you will learn more about yourself.
The receptionists at the Centre are courteous and friendly. The Centre is always welcoming and my counsellor (therapist) has always been so helpful to me.
I have enjoyed coming here as I know what I talk about is confidential unless it’s serious and I always feel better after leaving.